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Unknown error has occurred

This error might be displayed after adding new barcode and clicking on “ADD”.

Steps for troubleshooting:

  1. Validate that the Alma API-KEY in LIBstick.
    More details
  2. Construct Alma link:
  3. Test the Alma link by invoking it in the address bar of any browser.
  4. If the result includes an empty white page with request for additional login:
    In this case there is some miss configuration in Alma. You need to open a ticket for Alma support and include this screenshot.

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